Electronic ACH Refund Enrollment in CBP's ACE Portal
CBP has published an updated guide for importers and other authorized parties to enroll in the ACH electronic refund system through the ACE Portal. The process requires ACE Portal access with the Importer sub-account and keeping Form 5106 information current.
What changes
Se establecen los procedimientos detallados para que importadores y partes notificadas (Form 4811) puedan inscribirse y gestionar reembolsos electrónicos ACH directamente a través del Portal ACE, incluyendo la capacidad de agregar y actualizar información bancaria de EE.UU.
Who is impacted
Importadores registrados ante CBP, empresas con registros Form 5106, partes notificadas bajo Form 4811, y cualquier entidad que reciba reembolsos relacionados con aduanas de CBP.
Recommended actions
- ›Verificar que el registro de importador (Form 5106) esté actualizado con un correo electrónico vigente
- ›Solicitar acceso al Portal ACE con subcuenta de Importador si aún no se tiene
- ›Acceder a la pestaña ACH Refund Authorization en la subcuenta de Importador para registrar información bancaria
- ›Monitorear reembolsos usando los reportes REV-603 y REV-613 del Portal ACE
U.S. Customs and Border Protection (CBP) has published guide CBP Publication #5286-1225 detailing the process for enrolling in the ACH electronic refund system through the ACE Portal. This functionality allows importers and other authorized parties to receive customs-related refunds electronically directly into their U.S. bank accounts.
The enrollment process consists of two main steps. First, companies must ensure they have ACE Portal access with the Importer sub-account view. For those without an ACE account, it is critical that the importer record (Form 5106) contains an updated email address, as this is used for authentication during the account application process. Brokers can update this information digitally through ACE using the TF transaction in Importer Create/Update.
Once ACE Portal access is established, the Trade Account Owner (TAO) or authorized account user can navigate to the Importer sub-account and locate the ACH Refund Authorization tab to view, add, and update U.S. bank information for receiving refunds.
For refund monitoring, CBP provides specific reports in the ACE Portal: the REV-603 Trade Refund report covers successful refunds, while the REV-613 ACH Rejected Refunds report covers refunds rejected because the recipient was not enrolled in ACH Refunds. CBP has also published additional resources including guides and instructional videos to facilitate the enrollment process.